Returns Policy
• We aim to provide a hassle free experience for all our customers. Returns are accepted within 5 working days of the item being received.
• The item must be in its original packaging and unopened. If the item has been opened, a 10% restocking fee will apply.
• Refunds will be processed within 2-3 business days, provided the item is unused, in its original packaging, unopened, and correct banking details are provided. Please email info@rebelmoonshop.com for return inquiries and updates.
• Please note that the cost of return shipping are the responsibility of the customer, unless the item received is defective or damaged, or if there are missing items. Please note: these issues must be reported within 24 hours of receiving the package. We may request proof of any defects or damages via picture or video.
• The item must be in its original packaging and unopened. If the item has been opened, a 10% restocking fee will apply.
• Refunds will be processed within 2-3 business days, provided the item is unused, in its original packaging, unopened, and correct banking details are provided. Please email info@rebelmoonshop.com for return inquiries and updates.
• Please note that the cost of return shipping are the responsibility of the customer, unless the item received is defective or damaged, or if there are missing items. Please note: these issues must be reported within 24 hours of receiving the package. We may request proof of any defects or damages via picture or video.